TERMS AND CONDITIONS OF THE BAM Loyalty-Reward Program
(the “BAM Loyalty-Reward program” or the “program”)
In these terms, use of the term "member" means a Boite à musique G.L. inc customer registered in the BAM Loyalty-Reward program whose registration has not been revoked and "Boite à musique G.L. inc". Unless otherwise specified, the singular also includes the plural and the masculine gender includes the feminine gender.
1. BAM Loyalty-Reward program.
The BAM Loyalty-Reward program is offered by La Boite à musique G.L. inc and is its owner. La Boite à musique G.L. inc can modify its terms, conditions and components at any time. The terms and conditions as well as their modifications and updates are published on the Boiteamusique.ca site without any other formality and without the need for prior notice to members. The complete and up-to-date version published on the Boiteamusique.ca site will take precedence over any other version and it is up to each member to regularly check this site for changes. The member's continued participation in the program following changes will constitute consent to those changes. If the member does not approve a modification, he or she may withdraw from the program in accordance with the article "Request for voluntary withdrawal from the program".
2. Duration.
The program comes into effect from the date of its launch and La Boite à musique GL inc. Reserves the right to terminate it at any time, following ninety --- ten (90) days notice, published on the Boiteamusique.ca site, without any other formality. In such case, members will then have ninety --- ten (90) days from the date of said notice to use the balance of points accumulated in their respective account. At the end of this period, the unused points in the accounts of each member will be canceled without compensation, compensation or recourse. Membership status is automatically canceled upon termination of the program.
3. Conditions of registration and participation.
To participate in the program, a Boite à musique G.L. inc. Customer must register.
4. Terms of registration.
Registration is free and no initial purchase is required. To become a member, the Boite à musique GL inc customer must follow the registration procedure, provide complete and accurate information and confirm that he accepts these terms and conditions as well as the privacy policy of the Boite à musique GL inc. Published. on the Boiteamusique.ca site. The program has a maximum limit of one (1) account per client meeting the registration requirements. The creation of multiple accounts associated with the same customer is strictly prohibited. Thus, at all times, the client is not entitled to have more than one active account associated with his person. If only one card is associated with the member's account at the time of registration, it will not be possible to issue a second card to the member's account afterwards. La Boite à musique GL inc. Reserves the right, at any time, to verify compliance with the registration and participation conditions of each member in order to maintain their member status and / or their participation rights in the program, which can be revoked by La Boite à musique GL inc at any time. La Boite à musique GL inc may refuse the registration, activation of a member as well as the participation of a client / member who, in the opinion of La Boite à musique GL inc, does not comply with the said terms and conditions and conditions or whose registration has already been revoked in the past. Once registered, the member will be able to participate in the program by accumulating and using the points associated with his account for the purchase of eligible goods and services at participating authorized points of sale (as defined below) as well as by taking advantage of the promotional offers of the program, according to the applicable conditions. Membership status is not transferable.
5. Creation of accounts.
When a client registers for the program via boiteamusique.ca, a Boite à musique GL inc. Member account (or the "account") and a client account on the Boiteamusique.ca site are automatically created, unless the member already has an account on boiteamusique.ca created in his name with the same e-mail address, in which case, a pairing will be made with his existing Boiteamusique.ca account. When registering at a branch, the customer must provide an email address and must then visit boiteamusique.ca to complete their registration.
6. Participating authorized points of sale.
The BAM Loyalty-Reward program is offered at the store at 2000 Notre-Dame East in Montreal or online at boiteamusique.ca. The transactional site Boiteamusique.ca and the mobile application of La Boite à musique G.L. inc are also participants for the accumulation of points.
7. Accumulation of points.
During personal purchases of goods and eligible services at authorized points of sale of La Boite à musique GL inc, a member may accumulate points which will be charged to his account according to the rules and conditions of issue established by the Box. at GL music inc. The applicable accumulation rules and promotions may differ between different points of sale. Points issued and awarded under the program have no cash value and have no cash value. To accumulate points, the member must identify himself as a member at all times before the end of each transaction he performs (presentation of card in branch and opening of the customer account when making a purchase on the transactional site of La Boite à musique GL inc, failing which, the customer will not be able to accumulate and claim points on the transaction thereafter. Base points are issued at the rate of five (5) points per dollar of the net value of the transactions. Purchases of eligible Boite à musique GL inc products and services The net value of eligible purchases of Boite à musique GL inc products and services means the total value of said eligible purchases, after rebates, less delivery and deposit charges and less / before all taxes (GST, QST, the specific tax rate of the program and any other applicable taxes or duties).
No points will be issued for the purchase of the following products and services: gift card, all excluded products and services designated by La Boite à musique GL inc from time to time as well as all those which are or may be excluded from the to come up. In addition, no point will be issued for delivery costs, fundraising donations and consignment products. La Boite à musique G.L. inc. Reserves the right, at any time, to add and exclude, at its discretion, products and services eligible for the issuance of points. On the occasion of promotional offers, Boite à musique GL inc may offer members the opportunity to accumulate bonus points with the purchase of certain products and / or services determined by Boite à musique GL inc and / or a combination of products and / or services in certain authorized points of sale, all in accordance with the applicable rules and conditions of issue and participation. La Boite à musique G.L. inc. May issue from time to time, without being required to do so, personalized promotions to members, in particular based on their purchases, their preferences and their respective profiles. Each personalized promotion is only valid on behalf of the member to whom it is offered and is subject to the applicable conditions. The rules and conditions applicable with regard to said promotions and erratums, if applicable, will be published on the Boiteamusique.ca site and in stores, which will prevail over any other mode of communication and display in the event of a conflict of interpretation. The accumulation of points on products and services will at all times be subject to their availability during the promotion period as well as to limits, availability and stockouts. La Boite à musique G.L. inc may limit the quantities of items for which the member can accumulate points. La Boite à musique G.L. inc. Will have the right to refuse to issue points if the member makes purchases for commercial purposes rather than for personal purposes or for other purposes not authorized herein. In any given transaction, points can only be accumulated and credited to one account. Processing times may apply for the allocation of points to members' accounts according to the various participating authorized points of sale after confirmation of a transaction (ex: Boite à musique GL inc, Boiteamusique.ca, purchases from partners) . Points are indivisible and non-transferable, in particular in the event of closure of the member account, divorce or separation.
8. Conditions for the use of points.
A member may use the points balance in his account to pay, in whole or in part, for purchases of eligible products and services at participating authorized points of sale as described below. In addition, the member will not be able to use his points for the purchase of Boite à musique G.L. inc. Gift cards. To do this, the member must connect to his account before the end of the payment of the transaction, according to the instructions of the Boite à musique G.L. inc. Points have the following use value: one thousand (1000) points equals one dollar ($ 1.00) (example: two thousand five hundred and fifty (2550) points = a use value of two dollars and fifty-- -five cents ($ 2.55). A minimum of one thousand (1000) points must be accumulated in the member's account balance during a transaction for which he wishes to use his points as a method of payment. La Boite à musique GL inc may change the value / minimum number of points of use at any time. Subject to the other conditions of use set forth herein, the points that the member accumulates by making a purchase can only be used when duly issued to his account and only at the time of a subsequent transaction. The member can only use one point per transaction. La Boite à musique GL inc. may establish limits on the use of points for the various authorized points of sale, the number of transactions per per iodine and the maximum number of points that can be used per transaction. During a transaction, the member cannot use more points (the equivalent use value) than the purchase price of his transaction. The issuance and use of points could be suspended in the event of breakdown or unavailability of the systems required for the management of points and other situations of fortuitous event and force majeure, and this, to the complete exemption of the Music Box. GL inc.
9. Return and exchange of qualifying products and services.
Returns and exchanges of eligible products and services, as well as the management and processing of points, are subject to the terms, conditions and deadlines set out in the applicable Exchange and Refund Policies of La Boite à musique GL inc and partners. authorized, if applicable. Any request for point adjustments in the event of return and exchange of products and services must be accompanied by the original purchase invoice. In the context of an exchange of eligible products and services, La Boite à musique GL inc. May, if applicable, issue basis points on the difference in the net purchase value between the eligible products and services exchanged and those that was the subject of the initial purchase, provided that the difference is positive and that the products and services purchased during the exchange are eligible products and services at authorized points of sale at the time of the exchange. If applicable, bonus points may also be issued on products and services purchased in exchange as part of an applicable promotion in effect. In the event of a return and / or exchange and / or cancellation of purchases reducing the net value of the purchases of the original transaction, La Boite à musique GL inc may reduce the balance of points (base and bonuses) of the member, the number of points equivalent to the points issued during the original transaction or the negative difference in the event of an exchange and partial return. During a product refund, in the event that the member's points balance is insufficient to deduct the points issued during the original transaction, La Boite à musique GL inc. Reserves the right to refund by another means. determined by the latter, in particular by the deduction in money of the value of the points issued during the original transaction on the product refund. When returning eligible products and services for which payment has been made in whole or in part by the use of points, the points that have been used as a means of payment for said purchases are not credited by an adjustment / reissue of points in the member's account, but by another means determined by La Boite à musique GL inc.
10. Other provisions concerning points.
If the member believes that there is an error on his invoice, he must notify Boite à musique G.L. inc within forty --- five (45) days of the date of the invoice. In the event of requests for adjustment / correction of points, the member must provide the necessary proof, to the satisfaction of Boite à musique G.L. inc, which will determine whether the request is justified or not. The number of points displayed on the invoice and / or communications sent to the member may not reflect the current balance of points in the member's account. In the event of a disagreement by the member concerning the number of points accumulated, used or deducted in his account, the data appearing in the files of La Boite à musique G.L. inc. Will prevail. La Boite à musique G.L. inc. Assumes no responsibility for any error in the balance of points displayed on the invoice, in the member's account and / or in a communication sent to the member. La Boite à musique G.L. inc. May at any time debit points credited by mistake to a member's account, without prior notice. La Boite à musique G.L. inc. Is not bound to honor a request for the use of points issued in an account in error. La Boite à musique GL inc is not responsible for any errors that may occur in sending or a possible delay in sending or receiving promotional offers by the member as well as non --- receipt . Member may not sell, buy, assign and / or otherwise transfer all or any part of their Points to anyone under any circumstances (including death or divorce).
11. Losses, theft of cards and others.
In the event of loss of confidentiality of the password of his accounts, it is the member's responsibility to immediately request a new password on the Boiteamusique.ca site. La Boite à musique GL inc cannot be held responsible for the use of points and transactions made to the accounts between the moment when the identity and passwords of the accounts were stolen and the moment when the Boite à musique GL inc is notified.
12. Obligations of the member to update his file.
The member must guarantee the accuracy of the information provided to La Boite à musique G.L. inc. It is up to the member and it is his responsibility to update his personal information and profiles of his accounts. Communications sent by La Boite à musique G.L. inc to the e-mail address registered in the member's accounts will be deemed duly sent to the member by La Boite à musique G.L. inc.
13. Request for voluntary withdrawal from the program.
A member can unsubscribe from the program at any time by making a request. Following such a request from the member, the member's Boite à musique G.L. inc account will be immediately closed and their access will be revoked, the points in the account will be canceled, without further formality and without compensation. Following the closure of their account, the customer wishing to re-register for the program will be required to re-register. In such a case, the points accumulated in the account immediately before its closure cannot be reissued and the content of his account cannot be reactivated. In the event of a death notice from a member of the program, the member's account will be closed and the points accumulated in that account will be canceled.
14. Inactive G.L. music box account closure.
Except as provided herein, Points do not expire. However, if the member's account is inactive for two (2) years, the member's account will be closed, access to this account will be revoked and all points accumulated in the account will therefore be canceled at the end of said period of two (2) years, without notice to the member and without formality. To maintain active status as well as program enrollment, the member must accumulate or use points at least once every two (2) years or be otherwise active in program activities.
15. Competitions under the Program.
Contests could be held by Boite à musique G.L. inc as part of the program. Eligibility conditions related to member residency and other criteria may apply to such competitions. Thus, La Boite à musique G.L. inc. Reserves the right to limit the eligibility of participation in certain contests to only members who meet the conditions and criteria of each of the respective contests (eg: place of residence, required purchases, etc.). The employees of La Boite à musique G.L. inc as well as the persons with whom they are domiciled are not eligible for the program competitions. In the event of an automatic entry into a competition as part of a purchase, promotion and / or event and / or activity in which the member participates, the member must however comply with each of the applicable conditions and comply with the regulations of each of said contests, in particular to be able to claim their right to participate as well as to the prices and benefits of the competition, if applicable. The rules for each of the program's contests will be published on the Boiteamusique.ca site.
16. End of program.
La Boite à musique G.L. inc may voluntarily terminate the program in accordance with the provisions of the "Duration" article herein. In addition, in the event that events beyond the control of Boite à musique GL inc (fortuitous events, natural disasters, civil unrest, wars or significant changes in economic or commercial conditions) seriously compromise the will or the capacity of the Boite à musique GL inc to maintain the program as it is then constituted, the program may be suspended or abolished in part or in whole and the points accumulated may be canceled upon notice and may not be used subsequently. In the event of interruption or termination of the program for any reason whatsoever, La Boite à musique GL inc will in no way be held responsible towards its members and will be automatically released from any complaint filed by members of the BAM Loyalty-Reward program relating to an interruption, termination, loss of points or otherwise resulting from such an interruption or termination.
17. Right of Boite à musique G.L. inc in the event of non --- compliance.
Without limiting its other rights and remedies, La Boite à musique G.L. inc. May at any time:
1) suspend and revoke a member's registration in the program; and
2) withdraw and cancel the account (s) of a member, the points accumulated in the account (s) of the member who abuses the program and its benefits, does not comply with the terms and conditions that govern it , makes a false declaration, creates a false or fictitious identity, impersonates another person, in the event of abusive activities of the program or of fraudulent acts by the member. The points of the member whose registration has been revoked will be canceled when his account (s) is closed. No points will be awarded if Boite à musique G.L. inc suspects that the products and / or services purchased will be used for the purpose of resale or commercial use, any points awarded in respect of such purchases will be forfeited. If La Boite à musique GL inc revokes the registration of a member, for any reason whatsoever, a customer will not be able to request a new registration, and any account opened in his name as well as all points accumulated on this account will be lost as of then. If a member voluntarily cancels their registration, or if Boite à musique G.L. inc. Closes their account because they are no longer an active member, the client may request a new registration later. The member who has violated the terms and conditions hereof agrees to reimburse La Boite à musique GL inc for all points and / or the equivalent value of the points used contrary to said terms and conditions and to indemnify against any loss and damage. suffered by La Boite à musique GL inc and any third party, if applicable. If one of the elements listed above should occur, La Boite à musique G.L. inc. Could also take the appropriate legal or administrative measures. Nothing in these terms and conditions may restrict the rights and remedies of Boite à musique G.L. inc.
18. Applicable law.
These terms and conditions are governed by the laws applicable in Quebec.
19. Consent to communications.
By registering for the program, the member consents to receive electronic communications related to the program. In addition, subject to his consent in accordance with applicable laws, the member consents to receive personalized newsletters as well as various occasional mailings such as contests, events, promotions, and firsts. At any time, the member may withdraw their consent to all electronic communications from La Boite à musique G.L. inc, including weekly sending. To do so, the member can click on the "Unsubscribe" link at the bottom of the Boite à musique G.L. inc. Newsletter.
20. Acceptance of terms and conditions.
By registering for the program, using your member number, another authorized identification medium, by opening a session to access your Boite à musique GL inc account or by accumulating and using points or otherwise by participating in the program, each member acknowledges having read and understood these terms and conditions as well as the privacy policy and agrees to be bound by them, as they may be modified from time to time. The member hereby authorizes Boite à musique GL inc to collect, collect, analyze, use and keep personal information about him, his tastes, preferences, purchasing transactions and browsing behavior. on the Boite à musique GL inc websites in accordance with La Boite à musique GL inc's commitment contained in its confidentiality policy. In addition, as part of the program and for the purposes of its management and administration, the member authorizes Boite à musique G.L. inc. To communicate certain personal information to its suppliers and authorized partners, subject to their confidentiality commitments. As part of the program and its commercial activities, La Boite à musique GL inc. May otherwise dispose at its discretion of the data and information collected with regard to the member insofar as no personal information is revealed to third parties and the confidentiality and security of personal information collected is protected.
21. Official version.
The French version of these terms and conditions of the program is the official version and prevails over the version translated into English. LAST UPDATE: November 19, 2020. Unless otherwise indicated, all terms and conditions are deemed to be in effect at the time of their publication on the Boiteamusique.ca website.